Corporate Responsibility

Building sustainable growth

Corporate Responsibility is integral to Berendsen. It impacts our long-term strategy and our ability to win and retain business. We continue to work hard to integrate high ethical and socially responsible standards into the decisions we make on a daily basis. We pride ourselves on being closely in touch with our stakeholder’s expectations and endeavor to increase our ability to meet these requirements as they evolve over time.

Corporate responsibility

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Stakeholder engagement

We engage with our key stakeholders in order to understand their needs and expectations to ensure we deliver optimum outcomes for all.

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Our people are core to our service delivery; their development is vital to our success. We continuously develop our employees to ensure we have the right people, in the right place, with the right skills.

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Health and Safety

Making us ‘World Class’ in our approach to health and safety, targeting zero accidents in everything we do.

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Innovative and efficient solutions

We continuously seek to innovate new solutions to ensure that our customers get a differentiated service which helps to improve our customers’ CR performance as well as ours.


A responsible supply chain

We continue to focus our spend on a controlled group of major suppliers, to maximise savings from supplier relationship management and to optimise compliance with our corporate responsibility policies.

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Operational environmental efficiency

We acknowledge that water, energy, chemicals, oil and gas (WECO) are scarce, precious and environmentally significant and we are committed to reducing quantities and improving efficiency.

Our strategic approach

We recognise that Corporate Responsibility (CR) is key to the long term success of our company. We stay close to our key stakeholders in order to understand their expectations of us on all aspects of CR. More than ever, our CR credentials are influencing our ability to attract and retain customers, employees, investors and suppliers. They also underpin our licence to operate by strengthening our relationships with local communities, industry partners and regulators.

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Our focus areas


Innovative Washroom solution award

In August, our Washroom business in the Netherlands won the National Business Success Award for sanitary hygiene solutions. The Award is part of the Dutch television programme ‘The Success Factor’. Our Washroom business is also a nominee for the awards ‘Best Company in the Netherlands’ and ‘Most Innovative Company’.

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